SHIPPING & RETURNS
DELIVERY DESTINATION
|
SHIPPING COST |
APPROXIMATE DELIVERY |
|
UNITED KINGDOM |
£4.95 |
1-3 working days (if ordered before midday Monday to Thursday)
|
|
REPUBLIC OF IRELAND
|
£9 |
2 - 4 working days |
|
EUROPE ZONE 1: Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Slovakia, Spain and Switzerland |
£15 |
2 - 4 working days |
|
EUROPE ZONE 2: Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden |
£17 |
4 - 6 working days |
|
EUROPE ZONE 4: Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania, Serbia and Ukraine |
£23 |
4 - 9 working days |
|
ASIA/PACIFIC
Hong Kong, SAR, Japan, New Zealand , Australia, South Korea, China |
£36 |
2-7 working days |
MIDDLE EAST
Kuwait, Oman, Qatar, Saudi Arabia , United Arab Emirates, Bahrain, Lebanon, |
£34 |
1-3 working days |
NORTH AMERICA
CANADA |
£28 |
2-4 working days |
USA |
£30 |
1-3 working days |
REST OF THE WORLD |
£38 |
5 - 10 working days |
SALES, TAXES & DUTIES
Please note that orders shipped outside the UK might be subject to customs taxes and/or duties. This cost is the responsibility of the customer and is payable on receipt of goods. Please check your local customs tax and duty costs as duties must be paid before the good are released.
If any applicable taxes/duties are not paid, and/or you (the customer) refuse or are unable to accept delivery causing the goods to be returned to us, then you will have to pay the courier and any duty costs out of any refund we make to you.
FREE DELIVERY
UK (Applies to mainland UK and Northern Ireland, but excludes the Channels Islands and the Scottish Highlands) |
Free delivery on orders over £100 |
EUROPE (excluding the Russian Federation) |
Free delivery on orders over £250 |
USA |
Free delivery on orders over £300 |
Pre Order/ Custom made orders will take 2-4 weeks to arrive and be processed. If a pre-order item is taking a little longer please contact.
RETURNS
All goods must be inspected upon receipt and You must notify within 7 days of receipt if you wish to return your item. You have 14 calendar days to return an item from the date of receipt of goods
We take no liability in the return of goods if lost or damaged. Buyers are requested to pay for return shipping, and ensure that items are new, unused, and unworn condition with all original tags and packaging. Once we receive your return, our customer service team will inspect the order, and if granted will send an email notification of your refund of the product/products. The shipping cost is not refundable. Customs duties, tariffs, and taxes are not included in the shipping rate or item price. Overseas buyers may be subject to them as determined by their local government and we are not responsible for these additional charges.
For your own protection, we recommend that you returns parcels using a delivery service service that allows returns to be tracked and signed for.
If this product is deemed not to be in its original condition, Bobble Babies reserves the right to reject a refund and return the items back to the purchaser.
SALE ITEMS
Only regular priced items may be refunded, sale and promotional items (discounts, giveaways etc.) cannot be returned and refunded.
MAKING A RETURN:
Please contact us with the subject "RETURN REQUEST" via emaill: info@bobblebabies.co.uk and include:
- your Order Number;
- First & Last Name
- the name of the product you'd like to return
- reason for return