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TERMS AND CONDITIONS
Upon receipt of your items, please check immediately.
Please note goods received may vary slightly in terms of colour and style to those depicted on the website variations in goods delivered may occur for various reasons including:
- Colour may not be accurately represented due to errors in the photographic representations, or variations in display settings and apparatus.
- Details of delivered goods may vary due to differences at time of manufacture. This may be due to the image displayed being a 'sample' , shortages of original materials, or variations on handmade items. In these cases, we will ensure that the quality and style is not compromised.
Damaged Goods Policy; All of our merchandise is inspected before it is boxed for shipment. If merchandise is received damaged, contact us within 7 days of receiving your shipment and we will either
a) replace the merchandise, if in stock
b) offer a substitute
c) give you an in house store credit to be used towards future purchases.
Please contact for an authorisation of returns and package the items in the original condition and packaging in which they were received.
For returns for any other authorised reason please package the items in the original condition and packaging in which they were received, and ship back to us. If order is lost during shipment it is the buyers responsibility. Return shipping on all items will be paid by the buyer. Shipping and handling charges are non-refundable if the item is being returned by customers choice.
When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
All returns are at the cost of the customer if based on taste or not liking the items sent, Bobble Babies will credit postage if items are sent incorrectly.
If we should receive a complaint about any part of our service, by phone, e-mail, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially,and effectively.
Terms and Conditions for Sale of Goods
Bobble Babies business to business is classed as wholesale , and as such considers all sales made via this website to be business-to-business transactions, and therefore the Distance Selling Regulations (2000) do not apply.